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After-sales FAQs
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  • Q How to solve equipment faults after delivery?

    A Our professional overseas after-sales team responds quickly to fault consultation. We solve problems efficiently through remote troubleshooting, remote repair and technical guidance to reduce customer loss.
  • Q How do overseas customers install and debug the equipment?

    A We provide full-process remote English guidance, complete English manuals and operation videos. One-on-one remote training helps customers complete installation, debugging and parameter setting easily.
  • Q What is your warranty policy?

    A We provide standard warranty service. Free maintenance and parts replacement are available for non-human damage within the warranty period. We also provide lifelong free technical consultation and program upgrade services.
We consistently commit to delivering premium products, professional technical support and thoughtful after-sales services to global customers.

Quick Links

Quick Links

 Tel: +86-17805851659 
 WhatsApp: +8617805851659 
 E-mail: qiqix837@gmail.com 
Add: 3rd Floor, Building 3, Optometry Intelligent Equipment Manufacturing Acceleration Park, No.940 Jinhai 1st Road, Airport New District, Yongxing Subdistrict, Longwan District, Wenzhou City, Zhejiang Province, P.R.China

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